bajielive Privacy Policy

1. Introduction and Scope

bajielive ("we", "us", or "the platform") is a trusted online betting and casino platform in Bangladesh. This privacy policy ("Policy") applies to the bajielive website (https://bajielive.lat) and all services included under it.

By registering an account on bajielive or using our services, you agree to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform. We reserve the right to amend this policy at any time and will notify you appropriately of any changes.

This policy should be read together with our Terms and Conditions. In the event of any conflict, the provisions of the privacy policy will prevail.

2. Information We Collect

bajielive collects your information in various ways. The categories are described in detail below:

2.1 Information You Provide

Information you directly give us during account registration and use of our services:

• Full name, date of birth, and gender
• Email address and contact information
• Password and security question answers
• National ID or passport details (for identity verification)
• Financial transaction information (related to bKash, Nagad, Rocket, Upay, or bank accounts)
• Information provided through support requests and messages

2.2 Automatically Collected Information

When you use the bajielive platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Usage patterns on the platform, session duration, and pages visited
• Information obtained through cookies and similar tracking technologies
• Log files and crash reports

2.3 Information Received from Third Parties

In some cases we may receive information about you from legitimate third-party sources, such as identity verification service providers or financial fraud prevention organizations.

3. Purpose of Using Information

bajielive uses your information only for the following legitimate purposes:

• Account Management: To create, verify, secure, and manage your account.
• Service Delivery: To run betting, casino games, slots, fishing games, and other services smoothly.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Security and Fraud Prevention: To prevent illegal activities, money laundering, and fraud.
• Age Verification: To ensure services are provided only to those aged 21 or above.
• Responsible Gaming: To help prevent gambling addiction and ensure user wellbeing.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To analyze user experience and improve service quality.

bajielive never sells your personal information to third parties for marketing purposes.

4. Data Storage and Security

bajielive follows industry-standard security practices to keep your information safe. The key components of our security framework are:

4.1 Encryption

All your personal and financial information is transmitted using SSL (Secure Socket Layer) encryption technology. Collected data is stored in encrypted databases where unauthorized access is not possible.

4.2 Access Control

Only authorized staff are granted access to the information necessary to carry out specific tasks. All staff receive privacy training and are bound by strict confidentiality agreements.

4.3 Data Retention Period

We retain your information for as long as your account is active and for as long as required after account closure to meet legal obligations. Financial transaction records are generally retained for 5 to 7 years.

4.4 Response to Security Breaches

If a data breach occurs, bajielive will immediately notify affected users and the applicable regulatory authority, and will take necessary steps to limit the damage.

5. Data Sharing and Disclosure

bajielive does not share your personal information with third parties as a matter of policy. However, information may be disclosed in the following specific circumstances:

• Service Provider Partners: Organizations involved in payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology infrastructure — only the information necessary to provide the service.
• Legal Obligations: To relevant authorities in response to court orders, government directives, or legal investigations.
• Fraud Prevention: To regulatory bodies to assist in anti-money laundering (AML) or other financial crime investigations.
• Business Transfer: If any change occurs in the ownership or operations of bajielive, information may be transferred to the new owning entity — you will always be notified in advance in such cases.
• Your Consent: For any other purpose where you have given explicit consent.

When sharing information with third parties, we ensure that they also maintain standards equivalent to this privacy policy.

6. Cookie Policy

bajielive uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Help remember your preferences and provide a personalized experience.
• Analytical Cookies: Collect platform usage statistics to help improve service quality.
• Security Cookies: Assist in fraud detection and account protection.

6.2 Cookie Control

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform services to not work properly.

7. Your Rights

As a user of the bajielive platform, you have the following rights regarding your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances you may request deletion of your information (legal obligations are exceptions to this).
• Right to Restrict Processing: You may request that processing of your information be restricted for specific reasons.
• Right to Data Portability: You may receive your information in a structured format.
• Right to Object: You may object to the processing of your information for specific reasons.

To exercise these rights, email us at [email protected]. We will respond to your request as quickly as possible.

8. Protection of Minors

bajielive strictly provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors.

Age is verified during the registration process. If we suspect that a minor is using our platform, we will immediately suspend that account and delete any collected information.

If you believe a minor is using bajielive, please notify us immediately at [email protected].

9. International Transfer of Data

bajielive may transfer your information to servers and service providers located in various countries. These transfers are always carried out with the following assurances:

• Each transfer provides protection equivalent to this privacy policy.
• Recipient organizations maintain adequate data protection standards.
• Transfers are always completed securely via SSL encryption.

10. Responsible Gaming and Data Use

bajielive gives the highest priority to responsible gaming. To this end we may analyze information about your gaming patterns in order to:

• Identify tendencies toward excessive or addictive play.
• Provide self-restriction or account suspension options when needed.
• Connect users with support resources.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Changes to the Policy

bajielive may amend this privacy policy as needed. If changes are made, we will:

• Publish the updated policy on the website.
• Update the "Last Updated" date at the top of the page.
• Notify registered users by email for significant changes.

Continued use of the platform after changes will be considered your acceptance of the updated policy. We therefore recommend that you review this policy regularly.